Project description

The project addresses a crucial practical problem by developing a sustainable online platform to teach and train medical students and health professionals with using a validated communication framework. 

Within the framework of the project, health communication scholars and experienced health care practitioners will collaborate to produce 10 videos of each of two sorts: instructional videos teaching key features of effective clinical communication; and interviews with experts reflecting on their experiences with clinical communication. 

The video platform will be made available on demand to a broad audience of stakeholders to improve their communication skills in clinical settings, thus ultimately improving patient safety and clinical outcomes. 

The production of the videos will follow an existing model to transfer research findings on professional communication to professionals in the areas of law (https://legalenglish.hk/), veterinary medicine and the humanities and social sciences.  The videos is uploaded to YouTube and publicised through a platform hosted on the website of the Department of English at City University of Hong Kong, thus insuring the sustainability of the outcomes.